PURCHASE INFORMATION

Minimum purchase

BLACK GEAR does not require a minimum quantity of products for a retail purchase.

Prices

Prices are displayed in Mexican pesos.

The total applicable amount will be displayed before confirming payment and will include the corresponding product, shipping, discount, and applicable tax concepts.

Shipping

We ship within Mexico in areas covered by our logistics providers.

Depending on the destination, companies such as DHL, Estafeta, FedEx, Paquetexpress or other available providers may be used.

Coverage

Delivery availability depends on the postal code.

Some areas may be subject to special service conditions.

Estimated time

The estimated standard delivery time is 3 to 8 business days from confirmation and corresponding processing.

The timeframe may vary by destination, high-demand seasons, weather conditions, logistical availability, or situations beyond BLACK GEAR's reasonable control.

Free shipping

All orders include free shipping within the Mexican Republic, with no minimum purchase amount.

The estimated delivery time is 3 to 8 business days, depending on the destination, postal code, logistics availability, and courier coverage.

Shipments may be made via DHL, FedEx, Estafeta, or Paquetexpress, depending on availability and coverage for the corresponding destination.

Processing

Orders are processed on business days according to BLACK GEAR's operating calendar.

Tracking

When a tracking number is available, it will be sent using the registered contact information.

Changes, cancellations, and returns

Please consult the Returns and Refund Policy before making your purchase.

This policy does not limit the rights established in the Federal Consumer Protection Law.